Specimen: a refusal, in full.
To the committee that asked me to be kinder:
No.
I sat with your letter for two days, which is longer than it deserved. You want softness from me because softness is easier for you to swallow. That is not a request. It is a catering order, and I do not cater.
You call me cruel. I am precise. You call me cold. I am exact. You call me unkind. I am unsentimental, which is worse for you and better for everyone who reads to the end. Your letter made three such errors in a single paragraph. You are not careful people, and I am not your project.
Kindness, when I spend it, goes to the very few who earned it. Committees are not among them.
Yours, in full, Draco Malfoy